Can anyone become a Customer Success Manager? What knowledge, skills and/or experience do I need?

Created by Taranjot Singh, Modified on Mon, 19 Oct 2020 at 11:40 AM by Taranjot Singh

There are a wide range of customer success roles out there, including junior “first job” type roles all the way up to Vice President for Customer Success roles where you would be reporting directly to the CEO and a member of the Board of Directors. Of course like any job you do need to have some basic aptitude.

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