No. The “Practical Customer Success Management” book will provide you with the knowledge you need in order to know what Customer Success Management is and what Customer Success Managers do in order to help their customers attain value. This is not sufficient on its own to get you a job as a CSM. What we can say is that we are very confident that the advice and guidance that the book provides is very useful and relevant to those who are serious about finding work as a CSM.
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